1.1 Obtain the deposit address for HashKey Global
1.1.1 After logging into your HashKey Global account, click on the "Deposit" button at the top right corner; or go to the "Assets" page at the top right corner, select "Custody Account" -> "Deposit".
1.1.2 After entering the "Deposit" page, select the digital asset you wish to deposit and its corresponding network.
1.1.3 Click on the "Copy" button or scan the QR code on the page to obtain the deposit address for HashKey Global.
1.2 Perform Withdrawal on other Exchange:
1.2.1 Log in to your account on other exchange and proceed with the withdrawal operation.
*Please note that the KYC name on your account at other exchange must match with the KYC name on HashKey Global.
1.2.2 Select the withdrawal currency, withdrawal network, enter the withdrawal amount, and the withdrawal address (i.e., the deposit address for HashKey Global). Complete the withdrawal operation.
Note: Ensure that your withdrawal amount, after deducting fees such as transaction fees and gas fees, is still greater than the minimum deposit amount required by HashKey Global.
1.2.3 After the withdrawal is completed, wait for the corresponding number of block confirmations to be reached, and then wait for the funds to be credited.
1.3 View deposit records
After completing the deposit transfer operation, your deposit records will be displayed in the "Recent Deposit Records" section below the deposit page, or you can also click on "View More" to go to "Custody Account" -> "Account Records" to view.
*Note: If there are special characters in your name or if the verification fails, your deposit status will be "Pending Address verification". In this case, you need to verify your KYC name according to the instructions on the page to complete the deposit. Alternatively, you can initiate a refund. Your deposit will only be successfully verified and credited if the name of the sender matches the name on the KYC-verified documents.
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