Withdraw to Personal Wallet

  • HashKey Global Team

    【Video】HSK-ERC20 Sign Message-Withdrawal Guide
    These User Guidelines (hereinafter referred to as ''these Guidelines'') may be modified from time
    to time for informational purposes only and are not to be considered professional advice.
     
    HashKey Global makes no representations or warranties as to the accuracy or completeness of the contents of these Guidelines, and assumes no liability for loss or damage arising from the omission, insufficiency or inaccuracy of the contents of these Guidelines.
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  • HashKey Global Team

    【Video】HSK- Hashkey Chain Sign Message-Withdrawal Guide
    These User Guidelines (hereinafter referred to as ''these Guidelines'') may be modified from time to time
    for informational purposes only and are not to be considered professional advice.
     
    HashKey Global makes no representations or warranties as to the accuracy or completeness of the contents of these Guidelines, and assumes no liability for loss or damage arising from the omission, insufficiency or inaccuracy of the contents of these Guidelines.
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  • HashKey Global Team

    What is the specified amount deposit?
    As a compliant licensed exchange, HashKey Global MENA requires clients to verify their ownership of wallet addresses to enhance trading experience. Clients are required to complete a crypto deposit that amount specified by the financial institutions (the deposit usually will be a micro amount). The system will randomly generate a specified deposit amount. After the clients follow the system instructions to complete the specified amount deposit, this deposit will be automatically matched and debited to the client's account, meanwhile the deposit address will be automatically added to your withdrawal address whitelist as well.
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  • HashKey Global Team

    What is the whitelist for withdrawal?
    The withdrawal wallet address whitelist is a list managed by HashKey Global for handling withdrawal addresses. As a leading compliant digital asset exchange, HashKey Global requires ownership verification for your withdrawal addresses based on relevant policies and considerations for your account security. Once your withdrawal address has been successfully verified, it will be automatically added to the whitelist for digital asset withdrawals. You can also add your withdrawal addresses to the whitelist to expedite future withdrawals.
    *Addresses already added to the HashKey Global withdrawal wallet address whitelist do not require re-authentication when making withdrawals.
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  • HashKey Global Team

    How do I withdraw digital assets from HashKey Global to my personal wallet?

    2.1 Log in to the HashKey Global

    2.1.1 After logging into your HashKey Global account, go to the "Assets" located at the upper right corner, then select "Custody Account" -> "Withdraw".

    2.2 Add Withdrawal Whitelist for Personal Wallet (Skip this step if already added)

    2.2.1 After entering the withdrawal page, select the corresponding asset, network, and address, then Select the address source as "Personal Wallet", click "Manage Whitelist Address", and enter the "Whitelist Management" page;
    2.2.2 Click on "Add Whitelist Address," then enter the "Add Withdrawal Whitelist" page.
    2.2.3 Select the corresponding asset, network, and verification method, then click "Next."
    Currently supports three verification methods:
    1) Wallet Connect
    2) Signature verification
    3) Deposit verification
    1) Wallet Connect
    This method allows you to connect to your installed personal wallet (such as Metamask) through Wallet Connect, automatically complete the authentication of the wallet address through your personal wallet, and successfully add it to the withdrawal whitelist.
    2) Signature verification
    This method is that you manually use your wallet private key to sign the message randomly specified by the system, and then paste the result into the system for signature verification, so as to successfully add the withdrawal whitelist.
    3) Deposit verification
    This method is that after you fill in the "deposit amount" in the system, the system will add a random amount, that is, you need to complete your deposit with the amount finally specified by the system. If the deposit is successful, the deposit source address will be added to the withdrawal whitelist.
    *Please note that your deposit source address must be consistent with the withdrawal whitelist address you wish to add, and the withdrawal whitelist address can receive funds normally. This method is only applicable to personal wallets. Do not transfer funds through other exchanges, which will result in failure to successfully join the withdrawal whitelist.
    2.2.4 After selecting one of the above verification methods based on your own preference, you will also need to enter the email and SMS verification code, click "Confirm" to complete the submission.
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    2.2.5 After submission, the system will automatically verify the information. Once the verification is successful, it will display "Added Successfully."
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    2.3 Withdraw to personal wallet

    2.3.1 Enter the withdrawal page, select assets, network, address source and address, fill in the amount, and click "Submit";
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    2.3.2 After confirming the withdrawal information again, click "Confirm";
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    2.3.3 Submit the email and SMS verification code, click "Confirm" to submit the withdrawal application;
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