Personal Verification Guide

  • GlobalOps

    HashKey Global 101: Your Step-by-Step Guide to Registration and KYC Verification
    Getting started with HashKey Global, the flagship global digital asset exchanges under HashKey Group, offering licensed digital asset trading services to users worldwide. Here's a step-by-step guide to walk you through the process, including registration, KYC verification, deposit&withdrawal, and tips for elevating your trading experience with us.

    Important Notes:

    • Restricted Jurisdictions: Please be aware that HashKey Global does not offer its products and services in certain jurisdictions, including the United States, Mainland China, and the Hong Kong Special Administrative Region. Additionally, support for documents from some countries or regions may be currently unavailable. For detailed information, please refer to our official announcement.
    • KYC Completion Time: The KYC process takes approximately 6 minutes once all the correct documents have been submitted.

    Step 1: Registration

    1. Prepare Your Email and Phone number: Start by preparing an email and a phone number, which will be used for registration and verification purposes.
    2. Visit Our Registration Page: Visit the HashKey Global registration page and enter your email address or phone number.
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    1. Complete the Sign-Up Form: Follow the prompts to complete the registration form, including setting up a secure password.

    Step 2: KYC (Know Your Customer) Verification

    After successfully registering, the next step is to complete your KYC verification. This is crucial to ensure a secure trading environment for all users.
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    1. Prepare Your Identification Document: For this process, you will need a valid identification document. Acceptable forms of ID include an international passport or a government-recognized identity card. Please ensure that your ID document remains valid for at least 3 months from the day you submit your KYC.
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    2. Link Your Mobile Number: Log into your HashKey Global account and go to the KYC verification section, then click the "Verify Now" button. In order to secure your account, you will need to verify your phone number by using an SMS verification code.
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    3. Upload Your Identification Document: After linking your mobile number, you'll need to upload your identification documents. Ensure the image is clear for a quick verification process. This step can be completed either on a PC or on your mobile phone.
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     4. Facial Recognition: After uploading your ID, proceed to facial recognition. Ensure good lighting and clear sight using your camera. The system will guide you, completing verification automatically upon a clear match with your ID.

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     5. Proof of Address (if applicable). Accepted documents include utility bills, government tax bills, or
    bank statements dated within the last three months, with the name matching your ID. Note: Most regions
    support One-Card Pass and do not require proof of address. Click here to check the supported countries/regions.

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    Congratulations! Once you have completed these steps, you are all set to start trading on HashKey Global.
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  • HashKey Global Team

    What is identity verification, and why is it necessary?
    Identity verification, also known as "KYC (Know Your Customer/Know Your Client)," is a guideline in the financial industry for verifying the identity of clients. It mandates that professional institutions must attempt to verify the identity of account holders and conduct suitability and risk assessments. The aim is to minimize the risks involved as much as possible.
     
    HashKey Global is a regulated digital asset service platform operating under a Class F license granted by the Bermuda Monetary Authority. We are committed to providing a compliant trading environment, offering users a high-quality trading experience and efficient customer service. Therefore, identity verification is important.
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