Age and Regional Restrictions

  • HashKey Global Team

    Why is my country/region not listed?
    To comply with regulatory requirement, Hashkey Global only offer service to supported regions as listed below:

    NO Countries/Regions Passport ID card ID card as Proof of Address (Whether it is an "One-Card Pass") Remarks
    1 Afghanistan × × × Due to our internal policy, we are unable to provide services in this area
    2 Åland Islands × × × Due to our internal policy, we are unable to provide services in this area
    3 Albania × -
    4 Algeria × × -
    5 American Samoa × × × Due to our internal policy, we are unable to provide services in this area
    6 Andorra × × -
    7 Angola × × -
    8 Anguilla × × × Due to our internal policy, we are unable to provide services in this area
    9 Antarctica × × × Due to our internal policy, we are unable to provide services in this area
    10 Antigua and Barbuda × × -
    11 Argentina Only the following ID type is supported:
    Documento Nacional de Identidad/DNI Card
    12 Armenia × -
    13 Aruba × × -
    14 Australia × × -
    15 Austria × -
    16 Azerbaijan × -
    17 Bahamas × × -
    18 Bahrain × -
    19 Bangladesh × × × Due to our internal policy, we are unable to provide services in this area
    20 Barbados × -
    21 Belarus × × × Due to our internal policy, we are unable to provide services in this area
    22 Belgium × -
    23 Belize × -
    24 Benin × -
    25 Bermuda × × -
    26 Bhutan × × -
    27 Bolivia (Plurinational State of) × -
    28 Bonaire Sint Eustatius and Saba × × -
    29 Bosnia and Herzegovina × × × Due to our internal policy, we are unable to provide services in this area
    30 Botswana × -
    31 Bouvet Island × × × Due to our internal policy, we are unable to provide services in this area
    32 Brazil ×
    Only the following ID type is supported:
    CARTEIRA DE IDENTIDADE, RG
    33 British Indian Ocean Territory × × × Due to our internal policy, we are unable to provide services in this area
    34 Brunei Darussalam × -
    35 Bulgaria × -
    36 Burkina Faso × -
    37 Burundi × × -
    38 Cabo Verde × -
    39 Cambodia × -
    40 Cameroon × -
    41 Canada × × -
    42 Cayman Islands × × -
    43 Central African Republic × × × Due to our internal policy, we are unable to provide services in this area
    44 Chad × -
    45 Chile × -
    46 China × × We are unable to provide services to customers residing in China. For Chinese passport holders, you have to provide a valid overseas ID and overseas proof of address in order to open an account.

    The following overseas ID types are not supported:
    -Dominic Metaverse ID Card
    -Palau Digital ID
    -Estonian Digital ID
    47 Christmas Island × × × Due to our internal policy, we are unable to provide services in this area
    48 Cocos (Keeling) Islands × × × Due to our internal policy, we are unable to provide services in this area
    49 Colombia × -
    50 Comoros × × -
    51 Congo × -
    52 Congo (Democratic Republic of the) × × × Due to our internal policy, we are unable to provide services in this area
    53 Cook Islands × × × Due to our internal policy, we are unable to provide services in this area
    54 Costa Rica × × -
    55 Côte d'Ivoire × -
    56 Croatia × -
    57 Cuba × × × Due to our internal policy, we are unable to provide services in this area
    58 Curaçao × × -
    59 Cyprus × -
    60 Czech Republic Only the following ID type is supported:
    IDENTITY CARD / OBČANSKÝ PRÚKAZ
    61 Denmark × × -
    62 Djibouti × -
    63 Dominica × Metaverse ID Card is not supported
    64 Dominican Republic × -
    65 Ecuador × -
    66 Egypt × × -
    67 El Salvador × -
    68 Equatorial Guinea × -
    69 Eritrea × × -
    70 Estonia × Digital Identity Card is not supported
    71 Eswatini × × × Due to our internal policy, we are unable to provide services in this area
    72 Ethiopia × Digital Identity Card is not supported
    73 Falkland Islands (Malvinas) × × × Due to our internal policy, we are unable to provide services in this area
    74 Faroe Islands × × × Due to our internal policy, we are unable to provide services in this area
    75 Fiji × × -
    76 Finland × -
    77 France Only the following ID type is supported:
    CARTE NATIONALE D'IDENTITE / IDENTITY CARD
    78 French Guiana × × × Due to our internal policy, we are unable to provide services in this area
    79 French Polynesia × × × Due to our internal policy, we are unable to provide services in this area
    80 French Southern Territories × × × Due to our internal policy, we are unable to provide services in this area
    81 Gabon × × -
    82 Gambia × -
    83 Gaza Strip × × × Due to our internal policy, we are unable to provide services in this area
    84 Georgia × -
    85 Germany Only the following ID type is supported:
    IDENTITY CARD / CARTE D'IDENTITE
    86 Ghana × -
    87 Gibraltar × × -
    88 Greece × -
    89 Greenland × × -
    90 Grenada × -
    91 Guadeloupe × × × Due to our internal policy, we are unable to provide services in this area
    92 Guam × × × Due to our internal policy, we are unable to provide services in this area
    93 Guatemala × -
    94 Guernsey × × × Due to our internal policy, we are unable to provide services in this area
    95 Guinea × × × Due to our internal policy, we are unable to provide services in this area
    96 Guinea-Bissau × × × Due to our internal policy, we are unable to provide services in this area
    97 Guyana × -
    98 Haiti × × × Due to our internal policy, we are unable to provide services in this area
    99 Heard Island and McDonald Islands × × × Due to our internal policy, we are unable to provide services in this area
    100 Honduras × -
    101 Hong Kong × × We are unable to provide services to customers residing in Hong Kong. For Hong Kong passport holders, you have to provide overseas proof of address in order to open an acocunt.
    102 Hungary × -
    103 Iceland × -
    104 India × × -
    105 Indonesia Only the following ID type is supported:
    Kartu Tanda Penduduk
    106 Iran × × × Due to our internal policy, we are unable to provide services in this area
    107 Iraq × × × Due to our internal policy, we are unable to provide services in this area
    108 Ireland × -
    109 Isle of Man × × × Due to our internal policy, we are unable to provide services in this area
    110 Israel × × × Due to our internal policy, we are unable to provide services in this area
    111 Italy Only the following ID type is supported:
    CARTA DI IDENTITA / IDENTITY CARD
    112 Jamaica × -
    113 Japan Only the following ID type is supported:
    My number card
    (only those issued to Japanese nationals,
    My Number Cards with two names are not accepted
    )
    114 Jersey × × × Due to our internal policy, we are unable to provide services in this area
    115 Jordan × -
    116 Kazakhstan × ВИД НА ЖИТЕЛЬСТВО ИНОСТРАНЦА is not supported
    117 Kenya × × -
    118 Kiribati × -
    119 Kosovo × × × Due to our internal policy, we are unable to provide services in this area
    120 Kuwait × -
    121 Kyrgyzstan × -
    122 Laos × × -
    123 Latvia × -
    124 Lebanon × × × Due to our internal policy, we are unable to provide services in this area
    125 Lesotho × -
    126 Liberia × × -
    127 Libya × × × Due to our internal policy, we are unable to provide services in this area
    128 Liechtenstein × -
    129 Lithuania × -
    130 Luxembourg × -
    131 Macao × × -
    132 Macedonia × -
    133 Madagascar × × -
    134 Malawi × -
    135 Malaysia Only the following ID type is supported:
    Kad Pengenalan MyKad
    136 Maldives × NATIONAL IDENTITY CARD is not supported
    137 Mali × × × Due to our internal policy, we are unable to provide services in this area
    138 Malta × -
    139 Marshall Islands × × -
    140 Martinique × × × Due to our internal policy, we are unable to provide services in this area
    141 Mauritania × -
    142 Mauritius × × -
    143 Mayotte × × × Due to our internal policy, we are unable to provide services in this area
    144 Mexico Only the following ID types are supported:
    1. INSTITUTO NACIONAL ELECTORAL CREDENCIAL PARA VOTAR
    2. MATRICULA CONSULAR - CONSULAR ID CARD
    145 Micronesia × × -
    146 Minor Outlying Islands (United States) × × × Due to our internal policy, we are unable to provide services in this area
    147 Moldova (Republic of) × -
    148 Monaco × -
    149 Mongolia × × -
    150 Montenegro × -
    151 Montserrat × × -
    152 Morocco Only the following ID types are supported:
    - Carte Nationale D’identite
    153 Mozambique × -
    154 Myanmar × × × Due to our internal policy, we are unable to provide services in this area
    155 Namibia × -
    156 Nauru × × -
    157 Nepal × -
    158 Netherlands × -
    159 Netherlands Antilles × × × Due to our internal policy, we are unable to provide services in this area
    160 New Caledonia × × × Due to our internal policy, we are unable to provide services in this area
    161 New Zealand × × -
    162 Nicaragua × × × Due to our internal policy, we are unable to provide services in this area
    163 Niger × × -
    164 Nigeria × × × Due to our internal policy, we are unable to provide services in this area
    165 Niue × × × Due to our internal policy, we are unable to provide services in this area
    166 Norfolk Island × × × Due to our internal policy, we are unable to provide services in this area
    167 North Korea × × × Due to our internal policy, we are unable to provide services in this area
    168 Northern Mariana Islands × × × Due to our internal policy, we are unable to provide services in this area
    169 Norway × -
    170 Oman × -
    171 Pakistan × × ×
    Due to our internal policy, we are unable to provide services in this area
    172 Palau × × -
    173 Panama × × -
    174 Papua New Guinea × × -
    175 Paraguay × -
    176 Peru × -
    177 Philippines Only the following ID types are supported:
    1. Postal Identity Card
    2. Philippine Identification Card (Place of Birth must be in Philippine)
    178 Pitcairn × × × Due to our internal policy, we are unable to provide services in this area
    179 Poland × -
    180 Portugal × -
    181 Puerto Rico × × × Due to our internal policy, we are unable to provide services in this area
    182 Qatar × -
    183 Réunion × × × Due to our internal policy, we are unable to provide services in this area
    184 Romania Only the following ID type is supported:
    -Carte de identitate
    185 Russia × × × Due to our internal policy, we are unable to provide services in this area
    186 Rwanda × -
    187 Saint Barthélemy × × -
    188 Saint Helena × × -
    189 Saint Kitts and Nevis × -
    190 Saint Lucia × -
    191 Saint Martin × × × Due to our internal policy, we are unable to provide services in this area
    192 Saint Pierre and Miquelon × × -
    193 Saint Vincent and the Grenadines × -
    194 Samoa × × -
    195 San Marino × -
    196 Sao Tome and Principe × × -
    197 Saudi Arabia × بطاقة الهوية الوطنية
    نسخة
    is not supported
    198 Senegal × -
    199 Serbia × × -
    200 Seychelles × × -
    201 Sierra Leone × × -
    202 Singapore × × -
    203 Sint Maarten (Dutch part) × × -
    204 Slovakia Only the following ID type is supported:
    IDENTITY CARD / OBČIANSKY PREUKAZ
    205 Slovenia Only the following ID type is supported:
    IDENTITY CARD / Osebna izkaznica
    206 Solomon Islands × × -
    207 Somalia × × × Due to our internal policy, we are unable to provide services in this area
    208 South Africa × -
    209 South Georgia and the South Sandwich Islands × × × Due to our internal policy, we are unable to provide services in this area
    210 South Korea
    Only the following ID type is supported:
    주민등록증
    The seventh digit of the ID card number must be [9,0,1,2,3,4]
    211 South Sudan × × × Due to our internal policy, we are unable to provide services in this area
    212 Spain Only the following ID type is supported:
    DOCUMENTO NACIONAL DE IDENTIDAD
    213 Sri Lanka × × -
    214 State of Palestine × × × Due to our internal policy, we are unable to provide services in this area
    215 Sudan × × × Due to our internal policy, we are unable to provide services in this area
    216 Suriname × -
    217 Svalbard and Jan Mayen × × × Due to our internal policy, we are unable to provide services in this area
    218 Sweden × Skatteverkets ID-Kort is not supported
    219 Switzerland × -
    220 Syrian Arab Republic × × × Due to our internal policy, we are unable to provide services in this area
    221 Taiwan
    Only the following ID type is supported:
    中華民國國民身份證
    222 Tajikistan × -
    223 Thailand Only the following ID type is supported:
    Thai National ID Card.
    The first digit of the ID card number must be [1,2,3,4,5].
    224 Timor-Leste × -
    225 Togo × -
    226 Tokelau × × × Due to our internal policy, we are unable to provide services in this area
    227 Tonga × -
    228 Trinidad and Tobago × -
    229 Tunisia × × × Due to our internal policy, we are unable to provide services in this area
    230 Turkey × -
    231 Turkmenistan × × -
    232 Turks and Caicos Islands × × -
    233 Tuvalu × × -
    234 Uganda × -
    235 Ukraine × ×

    1. Due to our internal policy, we are unable to provide services in below areas:
    Crimea, Donetsk, Kherson, Luhansk, Zaporizhia
    2. паспорт громадянина украіни/паспорт гражданина ұкраины(Soft booklet) is not supported

    236 United Arab Emirates × -
    237 United Kingdom × - Citizen Card is not supported
    238 United Republic of Tanzania × × -
    239 United States of America × × × Due to our internal policy, we are unable to provide services in this area
    240 Uruguay × -
    241 Uzbekistan × -
    242 Vanuatu × × -
    243 Vatican × × -
    244 Venezuela × × × Due to our internal policy, we are unable to provide services in this area
    245 Viet Nam Only the following ID types are supported:
    1. CĂN CƯỚC CÔNG DÂN

    246 Virgin Islands (British) × × -
    247 Virgin Islands (U.S.) × × × Due to our internal policy, we are unable to provide services in this area
    248 Wallis and Futuna × × -
    249 West Bank × × × Due to our internal policy, we are unable to provide services in this area
    250 Western Sahara × × × Due to our internal policy, we are unable to provide services in this area
    251 Yemen × × × Due to our internal policy, we are unable to provide services in this area
    252 Zambia × × -
    253 Zimbabwe × × × Due to our internal policy, we are unable to provide services in this area



     
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  • HashKey Global Team

    Is there an age restriction for identity verification?

    Users under the age of 18 and over the age of 80 are not allowed to use HashKey Global platform and cannot complete identity verification.

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