Privacy Policy

• the types of personal data which HashKey will collect or process;,
• how personal data will be used, shared and protected;, and
• your rights in relation to personal data, including the right to make data access and correction requests, and in addition, for those located within the EU or the UK, the right to erasure, the right to restrict processing, the right to data portability, and the right to object.

1. Investors: For the purpose of providing products and services to you, we will use the information that we have collected about you to:

2. Job applicants: For the processing of your job application and administration of our recruitment database, we will use the information that we have collected about you to:

3. Visitors of HashKey website(s) or persons who access the HashKey Exchange

1. comply with a court order, subpoena or other legal process (whether in Hong Kong, Singapore or elsewhere);

2. comply with applicable laws and regulations;

3. comply with a request by a government authority, law enforcement agency or similar body (whether situated in Hong Kong, Singapore or elsewhere);

4. provide to the third-party database for submitting behaviors concerning anti-money laundering, terrorism financing, and evading trade and economic sanctions;

5. provide to a third party which provide services (such as legal, financial, management, operation, market surveillance, analytic or technical services) or is associated or acting as a nominee to HashKey;

6. provide to any third party to whom HashKey’s businesses or any part of HashKey’s businesses will be sold, assigned or transferred to, if applicable; or

7. HashKey may need to retain, process and/or disclose your personal data in order to enforce any agreement with you, protect HashKey’s rights, property or safety, or the rights, property or safety of HashKey’s employees.

• We can show that we have compelling legitimate grounds for processing which overrides your interests.
• We are processing your data for the establishment, exercise, or defence of a legal claim.

• the data is no longer necessary for the purpose for which we originally collected and/or processed them;
• where previously given, you have withdrawn your consent to us processing your data, and there is no other valid reason for us to continue processing;
• the data has been processed unlawfully (i.e., in a manner which does not comply with the EU GDPR and UK GDPR);
• it is necessary for the data to be erased in order for us to comply with our legal obligations as a data controller; or
• if we process the data because we believe it necessary to do so for our legitimate interests, you object to the processing and we are unable to demonstrate overriding legitimate grounds for our continued processing.

• to exercise the right of freedom of expression and information;
• to comply with legal obligations or for the performance of a public interest task or exercise of official authority;
• for public health reasons in the public interest;
• for archival, research, or statistical purposes; or
• to exercise or defend a legal claim.

• where you dispute the accuracy of the personal data that we are processing about you. In this case, our processing of your personal data will be restricted for the period during which the accuracy of the data is verified;
• where you object to our processing of your personal data for our legitimate interests. Here, you can request that the data be restricted while we verify our grounds for processing your personal data;
• where our processing of your data is unlawful, but you would prefer us to restrict our processing of it rather than erasing it; and
• where we have no further need to process your personal data but you require the data to establish, exercise, or defend legal claims.

15. Legal Bases for Processing Your Data (This section is applicable to EU GDPR and UK GDPR only)

1. Legitimate Interests

2. Consent

3. For the Performance of a Contract

4. Compliance with a Legal Obligation

5. Establish, Exercise, or Defend Legal Claims

6. Special Categories of Personal Data

7. How do We Store and Transfer Your Data Internationally?

低市值代币的永续合约可能提供高回报的潜力，但与成熟资产相比，它们固有更高的风险。这些风险包括但不限于：

1. 极端价格波动
   低市值代币高度容易受到市场情绪、投机交易或采用率有限的影响，导致价格在短时间内剧烈波动，可能迅速侵蚀投资价值。
2. 流动性限制
   较低的流动性可能导致买卖价差扩大、交易时的滑点，或难以在不显著影响代币价格的情况下退出仓位。
3. 完全丧失价值
   较小的项目面临更高的失败、放弃或失去用途的风险，这可能使代币变得一文不值。这些风险包括协议缺陷、管理不善或竞争。
4. 下架风险
   交易所可能会下架未能满足不断演变的合规性、流动性或市场稳定性标准的代币。下架可能导致永久无法继续在交易场所交易代币。
5. 治理和开发风险
   许多低市值项目缺乏成熟的治理框架或明确的路线图。开发团队、协议规则或代币经济学（例如通胀性供应安排）的变化可能会对价值产生重大影响。
6. 监管不确定性
   不断演变的监管可能会对较小代币产生不成比例的影响，包括对交易、托管或分类（例如证券指定）的限制。
7. 网络安全漏洞
   较小的项目可能具有较不健全的安全基础设施，增加了被黑客攻击、智能合约漏洞利用或网络中断的风险，这些风险可能不可逆转地损害代币价值。
8. 集中风险
   少数持有者（例如，超过5%的所有权）可能对代币价格或治理决策产生不成比例的影响，从而放大波动性。

免责声明
HashKey不对因交易低市值代币而产生的损失承担任何责任。这些资产具有投机性，不适合规避风险的投资者。

Disclaimer:

Participation in this event does not guarantee eligibility, acceptance, or receipt of any rewards, benefits, or incentives. HashKey Global may impose certain criteria, requirements, or limitations for participation, and it reserves the right to deny or disqualify individuals or entities from participating in the event. Hashkey Global reserves the right to make changes, modify, or cancel the event or the eligibility of any participant at any time at its sole discretion, including due to internal control, system issues or other circumstances, without any prior notice or liability.
To the fullest extent permitted by law, HashKey Global, its affiliates, partners, and employees shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from participant’s participation in the event, including but not limited to any loss of funds, profits, business, potential profits, data, or reputation.
HashKey Global reserves the ultimate discretion regarding the rules and rewards of the event.
HashKey Global is a digital asset trading platform operated by HashKey Bermuda Limited under a Type F license granted by the Bermuda Monetary Authority. This information does not constitute an offer, solicitation, or recommendation for any investment product. Investing and trading virtual assets involve risks. HashKey Global does not service users from Hong Kong, United States, Mainland China and certain other jurisdictions in compliance with laws and regulations. Certain services, features, and campaigns may not be available in your jurisdiction.

RISK WARNING ABOUT HSK:

Please be aware that HSK is not currently listed on any exchange and there is no guarantee that it will be listed in the future. As a result, HSK presently has no established market value. The timeline for the potential listing of HSK remains uncertain. In the event that HSK is successfully listed, it may be subject to various trading restrictions in accordance with applicable regulations and laws. These restrictions may include, but are not limited to, limiting the trading of HSK solely to eligible professional investors in select locations and subject to regulatory approval. The value of HSK is subject to substantial risk and may diminish or fluctuate significantly in response to various market conditions and other factors beyond HashKey Global's control. HashKey Global and its affiliates make no warranties, express or implied, in relation to HSK or any rewards and disclaims any liability relating thereto.

Customers may file a complaint if they are not satisfied with the services/ products provided or failed to be provided by HashKey Global (the “Company”). Once the Company has received customer complaint, the Company will deal with the matter as soon as practicable.

If you have a complaint with HashKey Global, you agree to first contact our customer support team where available to attempt to resolve such complaint. If we cannot resolve the complaint through our customer support team where available, you agree to use the complaints process set out in this document.

Customers can file customer complaint to the Company by email (global-complaints-hbel@hashkey.com), setting out the complaint in full details including but not limited to circumstances of the alleged incident.

What do customers need to provide when a complaint is lodged?

When a customer lodges a complaint, the Company requires certain information to verify the customer's membership. To help us resolve your complaint as quickly as possible, please provide the following details:

· Customer’s full name, address and other relevant personal details such as account;

· Number or account details to the extent that is necessary;

· A clear and honest outline of customer’s complaint;

· Copies of any supporting documents concerning the customer’s complaint; and

· Details of what customer would like the Company to do to rectify the situation.

Any personal information collected shall be subject to the applicable Privacy Policy.

How will a complaint be dealt with?

A complaint will be dealt with by (a) an individual not directly concerned with the subject of the complaint or (b) a compliance officer. If the Company can resolve the complaint within one (1) week following the day it was received, the Company will send the complainant the investigation result together with an explanation of the Company’s decision. Where the complaint is not genuine or does not include necessary information, no investigation will be carried out and customer will be informed accordingly, if applicable.

If further investigation is required, the Company will send the complainant an acknowledgement of receipt of their complaint within one (1) week following the day it was received. The Company will aim to provide the complainant with a written reply within four (4) weeks from the date the complaint is received. A final response will be issued within two (2) months from the date the complaint is received. The aforesaid timeline is an indicative only and not a commitment, as the processing of a complaint may be subject to various factors, such as the complexity of the complaint and any subsequent communications with the complainant for the purpose of seeking further information or clarification. When an investigation is taking longer than two (2) months to complete, an interim report will be issued depending on individual circumstances and the complexity of the case.

If customers are not satisfied with the Company’s response?

If customers are not satisfied with the decision, customers may request the Company to review the decision by providing new material information or evidence or refer the matter to other relevant regulators or relevant authorities.

For complaints or disputes that cannot be resolved via the complaint process set out above, the dispute resolution process as set out in the Investor Business Terms at Section 64 shall apply.